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Current Open Positions

Behavioral Health
Behavioral Health Specialist [Job ID #648] 2 openings
Project Administrative Assistant [Job ID #647]
Operations and Triage Manager [Job ID #643]
Bilingual Staff Therapist [Job ID #639]
Outreach Worker & Advocate [Job ID #620]
Youth Counselor & Outreach Worker [Job ID #619]

Dental
Dental Assistant - Per Diem [Job ID #641]
Dental Assistant [Job ID #640]
Dental Hygienist - Part Time [Job ID #627]

The Fenway Institute
Research Assistant - Epidemiology Part Time [Job ID #649]
Recruitment and Outreach Specialist [Job ID #633]
Clinical Research Nurse [Job ID #632]
Training and Outreach Coordinator - the LGBT Aging Project [Job ID #624]

Finance
Accounts Payable / Accounts Receivable Specialist [Job ID #650]
Staff Accountant [Job ID #642] 

Government Relations
Grant Writer [Job ID #637]

Medical
LPN Charge Nurse [Job ID #646]
Per Diem Registered Nurse [Job ID #645]
Nurse Case Manager - RN [Job ID #638]
Physician - Women's Health [Job ID #101]
Physician - HIV and Gay Men's Health [Job ID #101]
Per-Diem Physicians, Physician Assistants, and Nurse Practitioners [Job ID #360]
Nurse Practitioner or Physician Assistant[Job ID #103]

Patient Services
Patient Services Coordinator - Part Time [Job ID #622]

 

 

Research Assistant – Epidemiology Part Time [Job ID #649]
28 hours per week.

Under the supervision of Study Investigator, and Project Manager the part-time research assistant (RA) assists in the implementation of a bio-behavioral sexual health study with female-to-male (FTM) transgender men ages 21-64 that explores different ways of conducting sexual health screenings. 

Transgender or gender non-conforming individuals are highly encouraged to apply.

Primary responsibilities include: assisting with the development and revision of study materials including study protocol, informed consent, eligibility screener, recruitment materials, and other study documents; preparing materials for IRB submission; assisting in the development and maintenance of databases and other data collection systems; monitoring the quality of written and computerized data, including regular data quality assessments (QA and QC activities); implementing recruitment efforts that lead to study participation; working with study team and graphic designers to develop targeted recruitment materials; conducting in-person and online outreach; screening and scheduling potential participants; developing and maintaining screening and recruitment related databases; conducting study visits with study participants as specified by study protocol; conducting pre and post-test HIV counseling and rapid testing and counseling with each study participant; and completing MA state certification in HIV counseling and testing and HIV rapid testing.

Additional responsibilities include: serving as a community leader and educator, by presenting at local conferences, meetings, and events on behalf of Fenway and the study team; maintaining current knowledge of relevant research by reading medical journals, articles and other sexual health-related publications, attending conferences, seminars, forums, trainings, and other presentations pertinent to the field; and assisting with administrative or research-related tasks across the Epidemiology team.

Requirements:

 

  • Bachelor’s degree in social science research or related field preferred
  • Coursework in social sciences research, statistics, or biological sciences preferred
  • Knowledge and experience with mixed-methods research methods (qualitative and quantitative data) preferred
  • Direct experience working with transgender people
  • Familiarity and comfort with sexual health issues and other health disparities facing transgender communities, youth, MSM, and other groups at high-risk for HPV and HIV/STIs
  • Good interpersonal and communication (written and verbal) skills required
  • Strong attention to detail, superior work ethic, professionalism and organizational skills required
  • Strong computer skills (Microsoft Word, Power-Point, Excel, Email) required with the willingness to master new software applications and technologies
  • Experience working in human subjects research strongly preferred
  • Comfort and willingness to relate identity(s) and personal experiences in the context of community involvement strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

 

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #649

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Accounts Payable/Accounts Receivable Specialist [Job ID #650]

Under the direction of  the Accounts Payable Manager, the Accounts Payable/Accounts Receivable Specialist processes all vendor invoices, purchase orders, prints vendor checks, and is involved in pharmacy related accounting functions.

Responsibilities include: processing and verifying all vendor invoices and purchase orders; reconciling statements to the data entered in the computer; selecting and processing all vendor checks from AP aging report; processing all checks to vendors, including printing, prepping for signature, and mailing; performing clerical and administrative tasks necessary for record keeping and documentation; resolving payment/invoice problems by researching and communicating with vendors and internal staff;  and assisting in Pharmacy related accounting functions including monthly revenue reports, processing invoices, monitoring receivable activity, and preparing weekly and monthly status reports.

Requirements:

 

  • Associates Degree in Accounting or four years of related experience
  • Proven strong analytical ability as well as excellent oral and written communication skills
  • A self-directed, team oriented, and customer focused approach
  • Strong organizational skills, with the ability to focus effort on multiple projects and adjust priorities as necessary
  • A strong attention to detail that ensures follow through on all initiatives and projects
  • Ability to effectively respond to time sensitive issues and meet deadlines
  • Working knowledge of Microsoft Excel and Word
  • Ability to work harmoniously with diverse groups of individuals
  • Experience working in an ethnically, culturally, and racially diverse environment preferred 

 

Note: Applications or resumes submitted without a cover letter will not be considered. Please specify Job Id #650

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LPN Charge Nurse [Job ID #646]

As a part of the medical team, the LPN will provide nursing support as part of a multidisciplinary team in a stimulating primary care setting.

Typical duties include: triaging telephone and walk-in patients; assisting clinical staff to implement immunization and screening plans for patients and staff; providing the full range of supervisory duties to assigned Medical Assistants; and documenting patient information in the electronic medical record system.

Additional duties include: providing direct and age specific patient care by providing wound care, prescription management and phlebotomy; collecting and discussing lab results; insuring smooth patient flow during clinic hours; assisting as necessary with  appointment management; and coordinating the maintenance and management of medical equipment and medical supplies. 

Requirements:

  • MA LPN license
  • Current CPR certification required
  • IV insertion / Phlebotomy preferred
  • Minimum 1 year experience in an ambulatory care setting
  • Supervisory experience preferred
  • Bilingual English/Spanish language skills preferred
  • Experience with patients with HIV and electronic medical records strongly preferred
  • Interest in LGBT health and commitment to community health preferred
  • Experience working with an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required 

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #646.

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Per Diem Registered Nurse [Job ID #645]
This is a per diem position, working on an as-needed basis.

We are looking for a qualified RN to provide per diem support as part of a multidisciplinary team in a stimulating primary care setting. 

Typical Duties include: providing telephone triage and case management, documenting patient activity in the electronic medical record, providing wound care, administering medications/vaccines, and participating in team meetings. 

Requirements:

 

  • MA RN license required
  • BLS certification required
  • IV insertion/phlebotomy skills required
  • Minimum 2 years experience in an ambulatory care setting preferred
  • BSN, experience with HIV patients (e.g., ANAC certification) and electronic medical records, as well as a commitment to community health and an interest in LGBT health are all strongly preferred.
  • Ability to work harmoniously with diverse groups of individuals required
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

 

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #645.

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Behavioral Health Specialist [Job ID #648] 2 openings

The Behavioral Health Specialist in Primary Care is a member of the Medical Social Work team in the Behavioral Health Department as well as a key member of the interdisciplinary Primary Care Team, which provides psychosocial care for medical patients and their families.

Typical duties include: providing psychosocial and mental health diagnostic assessments, substance abuse evaluations, and short-term, evidence-based psychotherapeutic treatment within a primary care setting; facilitating groups in the Substance Abuse Treatment program; identifying high-risk psychosocial factors that impact health status; engaging patients by phone and in person to monitor progress, build therapeutic alliance, provide education, encourage treatment adherence, mitigate risk factors, review goals and expectations of treatment in order to stabilize functioning; linking patients to community resources; assuming essential role in coordination of care; and participating in the implementation of the Patient Centered Medical Home model.

Requirements:

  • LICSW or equivalent independent licensure preferred, applicants with LCSW licensure will be considered with relevant experience
  • Experience with CBT, DBT, short-term interventions, group counseling and mental health and substance abuse assessment and treatment
  • Flexibility and the ability to multi-task
  • Interest in or experience with in working in non-traditional behavioral health settings and in a busy primary care environment
  • Interest in or experience with LGBT and HIV issues
  • Ability to work effectively as a member of a multi-disciplinary team
  • Excellent interpersonal skills and ability to be an effective team member
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.

When applying for this position, please reference the job title and job ID #648.

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Project Administrative Assistant [Job ID #647]

The Project Administrative Assistant will work to support the HRSA-funded Behavioral Health Integration project as well as other Behavioral Health Department functions.

Typical duties include: provides day to day support for the project administrative and clinical team; manages provider schedules; discusses behavioral health services with potential clients over the telephone; assesses clinical and financial eligibility; discusses with clients the nature of existing presenting issues, past behavioral health history, and anticipated goals with sensitivity and according to departmental protocols; schedules client evaluations for the primary care based Behavioral Health Specialist team; obtains insurance benefit information and authorizations; completes schedules changes for providers; provides back-up coverage for the behavioral health triage and psychiatry appointment lines; completes other administrative tasks as assigned; attends the clinical team meeting; supports the implementation of the Patient Centered Medical Home model.

Requirements:

 

  • BA preferred
  • Minimum of 3 years successful office management experience
  • Relevant administrative experience in a behavioral health and/or a medical setting preferred
  • Strong organizational and attention to detail skills
  • Flexibility and the ability to multi-task
  • Ability to handle multiple tasks and prioritize assigned duties
  • Experience working with an ethnically, culturally and racially diverse staff preferred
  • Ability to work harmoniously with diverse groups of individuals required

 

Note: Applications or resumes submitted without a cover letter will not be considered.

When applying for this position, please reference the job title and job ID #647

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Operations and Triage Manager [Job ID # 643]
 
In keeping with Fenway Health's commitment to care for the whole person, behavioral health is a fundamental part of our primary care model. We offer individual, group, couple, and family therapy; psychiatric consultation; and addiction services. We are seeking a dynamic Operations and Triage Manager to join our Behavioral Health Department.
 
Under the administrative supervision of the Director of Behavioral Health, the Operations and Triage Manager oversees administrative operations, intake/triage, and psychiatry telephone lines of the Behavioral Health Department.
 
Primary responsibilities include: overseeing the administrative operations of the Behavioral Health Department; developing and monitoring the supply of forms and clinical documents; developing and implementing department operations; providing orientation and training to all new clinical staff and interns on the electronic medical record and operational systems of the department; managing and templating schedules for all clinicians, which includes psychotherapy and psychopharmacology; coordinating  credentialing and re-credentialing for all clinical staff; coordinating and tracking training records for all clinical staff; overseeing triage operations; supervising  the Triage Coordinator and Psychiatry Coordinator.
 
Additional responsibilities include: coordinating office supply ordering and purchase order submission for the department; collecting timesheets; collecting and entering client data; providing administrative support for in-service trainings taking notes at monthly department meetings; and serving as interdepartmental liaison to a variety of Fenway departments and functions.
 
Experience:
  • A minimum of 2 years’ experience with supervision of administrative support staff
  • Experience with outpatient services, mental health billing, and/or managed care issues preferred  
  • Experience as office manager in health care settings preferred
  • Ability to problem-solve, manage projects, and multi-task
  • Strong organizational skills
  • Experience working with an ethnically, culturally and racially diverse work staff preferred
  • Ability to work harmoniously with diverse groups of individuals required 
Note: Applications or resumes submitted without a cover letter will not be considered. Please specify Job Id #643
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Staff Accountant [Job ID #642]
 
The Staff Accountant will provide general accounting support to the Controller and Finance Department in areas involving reconciliations, capital equipment, accounts payable, payroll functions, and other accounting projects as required.  Assist with the billing for the pharmacy and process of HDAP accounts.
 
Primary responsibilities include: maintaining depreciation schedules; preparing monthly reconciliations; preparing general ledger entries; maintaining and renewing all insurance policies; accurately processing P.O.’s for Grants and Contracts; updating expense files for contracts based on purchase orders and actual expenses; maintaining and updating contract binders; providing backup support for overall accounts payable function including check requisitions and weekly check run process; maintaining daily cash spreadsheets; and assisting with Pharmacy related accounting functions.
    
Additional responsibilities include: serving as support for cash grid deposit and reconciliation activity; maintaining detail via Excel of lockbox receivables for Billing Department; assisting in preparing schedules for auditors; assisting in year-end equipment and other account reconciliations; and ordering and maintaining office and kitchen supplies for the department.
 
Requirements:
  • Bachelor’s degree in Accounting or Finance
  • 3+ years of related work experience is a plus
  • Working knowledge of Microsoft Excel, Outlook and MS Word
  • Working knowledge of an accounting system program - MS Dynamics (Solomon) is a plus.
  • Working knowledge of pharmacy related systems is also a plus
  • Must be detail oriented and have strong organizational, communication and customer service skills
  • Sensitivity and discretion in dealing with confidential information is a must
  • Ability to work harmoniously with a culturally diverse group of staff is required 
Note: Applications or resumes submitted without a cover letter will not be considered. Please specify Job Id #642
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Bilingual Staff Therapist [Job Id #639]

In keeping with Fenway Health's commitment to care for the whole person, behavioral health is a fundamental part of our primary care model. We offer individual, group, couple, and family therapy; psychiatric consultation; and addiction services. We are seeking a dynamic licensed clinician to join our innovative and fast-paced multidisciplinary team as part of our newly expanded Behavioral Health services.

The full-time Bilingual Staff Therapist provides direct clinical services to clients in Spanish and in English, including intake and evaluation services, short and long term individual therapy, couples therapy, and group therapy.

Additional responsibilities include: writing treatment plans; completing all required administrative tasks (such as documenting interactions with clients and preparing evaluation summaries); and collaborating with other staff by participating in clinical meetings and consultations.

Requirements:

  • Independent licensure is required, LICSW preferred
  • Fluency in English and Spanish
  • Previous outpatient experience
  • Interest in or experience with LGBT issues, HIV, trauma, compulsive sexual behavior and couples therapy preferred
  • Experience with substance abuse, short-term interventions, group work, and mental health assessment and evaluation is highly desirable
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered. Please specify Job ID #639

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Dental Assistant – Per Diem [Job ID #641]

This is a per diem position, working on an as-needed basis.

Under the direct supervision of the Lead Dental Assistant, the Per-Diem Dental Assistant is responsible for assisting the Dentists and Dental Hygienist in the direct provision of primary care dental services to patients. The Dental Assistant should be a qualified individual to assist the Dentists and Hygienist in the care and treatment of patients.

Typical duties will include, but are not limited to, sterilization of dental instruments, chair side assisting, and inventory control of dental instruments and supplies. The Dental Assistant may also be required to assist in front end operations as needed.

Requirements:

  • Have a minimum of three years related dental experience, preferably in a health center or multi-practice setting
  • Able to work effectively at all levels in collaborative team environment.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Current CPR (BLS) certification
  • Radiology certification
  • Certified Dental Assistant preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred;
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference the job title and job ID #641

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Dental Assistant – [Job ID #640]

Under the direct supervision of the Lead Dental Assistant, the Dental Assistant is responsible for assisting the Dentists and Dental Hygienist in the direct provision of primary care dental services to patients. The Dental Assistant should be a qualified individual to assist the Dentists and Hygienist in the care and treatment of patients.

Typical duties will include, but are not limited to, sterilization of dental instruments, chair side assisting, and inventory control of dental instruments and supplies. The Dental Assistant may also be required to assist in front end operations as needed.

Requirements:

  • Have a minimum of three years related dental experience, preferably in a health center or multi-practice setting
  • Able to work effectively at all levels in collaborative team environment.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Current CPR (BLS) certification
  • Radiology certification
  • Experience taking digital x-rays
  • Certified Dental Assistant preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred;
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference the job title and job ID #640

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Nurse Case Manager - RN [Job ID #638]

We are looking for a qualified RN to serve as part of a multidisciplinary team in a stimulating primary care setting. The position emphasizes care management of a panel of Fenway patients, in conjunction with other care team members (physicians, midlevel providers, medical assistants, social workers), as part of a patient centered medical home. Other position duties include telephone triage and case management, documentation in the electronic medical record, administering medications/vaccines, supervision of medical assistants, and participation in team meetings. 

Requirements:

  • MA RN license
  • BLS certification
  • IV insertion / Phlebotomy skills preferred
  • Minimum of 1 year experience working as an RN
  • Experience working with HIV patients (e.g. ANAC Certification) preferred
  • Experience working with electronic medical records
  • Proficiency in general office use of computers (e.g. working knowledge of MS Outlook and MS Word)
  • Excellent written and verbal communication skills
  • Demonstrates a commitment to community health, and an interest in LGBT health are all strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #638

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Grant Writer [Job ID #637]

The Grant Writer will be responsible for grant writing as well as identifying and researching grant opportunities offered by public agencies, foundations and other organizations to support/enhance/expand Fenway programs, services, and initiatives.  This staff position will also be responsible for special projects related to strategic program/service planning and future funding needs. 

Typical duties include, but are not limited to: implementing and managing all aspects of the grant writing, preparation and submission process; preparing annual renewal applications; identifying new grant opportunities; preparing reports, tracking and maintaining documentation re: grants/awards and other related administrative requirements; working with relevant Fenway staff to obtain the information required to present the program’s needs, purpose, goals, objectives and budget.

Requirements:

  • Bachelor’s degree in English, Political Science, Science, Public Health or other related field; advanced Degree preferred
  • Three years successful experience in a position that includes proposal development, preparation, writing, including budget preparation and submission to federal and state agencies, foundations, and/or corporations
  • Familiarity with government and foundation policies, procedures and guidelines, and business principles governing grant preparation and submission.  Outstanding writing skills, including the ability to be articulate, persuasive and compassionate in presenting a case for funding
  • Successful experience working in a highly deadline-driven environment
  • Outstanding writing skills, including the ability to be articulate, persuasive and compassionate in presenting a case for funding
  • Ability to work independently, set priorities, and complete work accurately and in sufficient time for colleague review
  • Skills in accessing electronic data resources, gathering and analyzing data for planning reports, funding and grant development, and composing and integrating information
  • Skills in internet prospecting and research
  • Familiarity with program planning
  • Strong collaborative, diplomatic and problem solving skills, including the ability to incorporate critical reviews and edits
  • Skills in developing proposal budgets
  • Ability to work effectively as part of a team
  • Strong skills with Microsoft Office Suite (e.g. Excel, Word, Access, PowerPoint)
  • A passion for the agency mission a definite plus
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #637.

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Recruitment and Outreach Specialist [Job ID #633]
Note: Must be available to work nights and weekends

The Recruitment and Outreach Specialist will develop and implement marketing, communication and recruitment plans that reflect the Fenway Institute’s research needs with an ultimate goal of community education, participant recruitment, interdepartmental collaboration and research promotion.

Typical duties include: identifying and conducting outreach and education in community spaces where recruitment, research and services can effectively be promoted; establishing and maintaining positive relationships with community stakeholders; developing and implementing digital marketing and social media recruitment strategies that reflect institute research needs; and collaborating interdepartmentally on community outreach and educational efforts.

Additional responsibilities include: assisting in navigation of participants through initial stages of research participation process, by conducting protocol specific prescreening activities; tracking and regularly presenting progress, process improvements and challenges in recruitment meetings; assisting in retention efforts for enrolled participants; supporting  participants with navigation in the health care and social service systems, and working with clients and organizations to get them access to appropriate care/services.  This position will be the lead recruiter for a home-based HIV testing study targeting men who have sex with men and transgender women.

Requirements:

  • Bachelor’s degree in a related field required
  • Previous recruitment, community education or outreach experience highly desired
  • Demonstrated cultural competency in relation to LGBTQ communities
  • Experience working with ethnically and racially diverse communities
  • Experience working with HIV/AIDS education and/or service organizations
  • Excellent written and verbal skills, and ability to meet deadlines within a team environment
  • Experience conducting presentations in a variety of contexts
  • Bilingual English/Spanish a plus
  • Experience working with an ethnically, culturally, and racially diverse work staff preferred
  • Ability to work independently and with a team; a self-starter personality is required
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #633

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Clinical Research Nurse [Job ID #632]

Under the supervision of the Adolescent Trials Network Project Director, the Clinical Research Nurse provides direct patient care and works in association with other research staff in implementing clinical trials according to specified study protocols.

Typical duties include: recruiting and screening study volunteers; conducting behavioral interviews with study participants; conducting pre- and post-test HIV counseling and educational sessions; educating potential volunteers with respect to the clinical studies and obtaining informed consent; performing specified clinical care using established protocols (such care may include phlebotomy, administering injections, obtaining cultures, conducting physical exams, assisting with biopsy collection, and performing HIV/STI testing and counseling); and providing assistance and oversight to staff performing clinical procedures.

Additional duties include: developing protocol specific documents and case report forms; participating in Quality Assurance activities; documenting study activity and responding to data queries; maintaining drug accountability and other records; and maintaining an up-to-date understanding of new and current HIV standards of care and nursing interventions.

Requirements:

  • Bachelor of Science in Nursing
  • Current licensure as Registered Nurse in the Commonwealth of Massachusetts.
  • At least one-year clinical experience.
  • Current CPR certification
  • Clinical research experience preferred 
  • Excellent physical assessment skills, and a working knowledge of HIV pathophysiology, prevention, and treatment;
  • Phlebotomy experience highly desirable
  • Strong attention to detail
  • Ability to work harmoniously with diverse groups of individuals
  • Ability to function autonomously in a collaborative team.
  • Familiarity with HIV testing and counseling preferred
  • Experience working with adolescence preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #632.

Fenway Health is an Equal Opportunity and Affirmative Action Employer. Fenway Health is strongly committed to diversity and inclusion, and encourages applications from all qualified individuals without regard to race, color, religion, sex, gender identity, national origin, sexual orientation or identification, age, marital status, disability or veteran status, or to other non-work-related factors.

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Training and Outreach Coordinator – the LGBT Aging Project [Job ID #624]

The LGBT Aging Project, a program of the Fenway Institute, is dedicated to ensuring that LGBT older adults have equal access to life-prolonging benefits, protections, services and institutions.

Reporting to the Director of the LGBT Aging Project, the Training and Outreach Coordinator will have primary responsibility for community health education services, coordination of trainings and outreach programs for LGBT older adults and caregivers. Responsibilities include administrative management and general program support as well.

Primary responsibilities include: developing and overseeing community outreach and health education events for LGBT older adults, including planning the education and wellness series, developing workshops on a variety of themes, engaging speakers, and coordinating logistics for events; developing culturally relevant participant education and promotional materials; building  relationships with collaborating organizations and internally among departments at Fenway Health; attending community events to represent LGBT Aging Project and distribute relevant information; maintaining  accurate records to demonstrate the impact and reach of community outreach services ; and managing data collection and reporting required for funding sources.

Additional responsibilities include: developing new strategies to engage target populations, including LGBTs of color, transgender older adults; maintaining and updating resource materials; assisting with the marketing of programs and staff community visibility activities; and maintaining staff presentation and activity schedules.

Requirements:

  • Bachelor’s degree and minimum of three years of  related work experience
  • Master’s degree in a related field preferred
  • Project management experience  (ability to handle multiple tasks, prioritize assigned duties)
  • Experience in community organizing, social services, and health care preferred
  • Knowledge of LGBT community and an interest in LGBT Aging
  • Experience working with older adults of all backgrounds, particularly LGBT, elders of color, individuals with disabilities preferred
  • Self-motivated, organized and creative
  • Demonstrated ability to create and follow office and administrative systems
  • Ability to work independently and feel comfortable in ambiguous situations
  • Excellent verbal and written communication skills
  • Excellent relationship-building skills
  • Word, Publisher, Excel, and social media skills
  • Demonstrated ability to work collaboratively with other members of a team
  • Availability to a represent the Aging Project at program events on evenings/weekends as needed
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #624.

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Patient Services Coordinator – Part Time [Job ID #622]
15 hours per week

The Patient Services Coordinator is responsible for provision of excellent customer service, patient registration and documentation, appointment scheduling, and patient flow at our Fenway: South End practice. This is a highly visible position, with extensive patient contact, both in person and by telephone.

Typical duties include, but are not limited to: providing excellent customer service to all clients; managing client phone calls and inquires; scheduling appointments; coordinating patient registration and documentation; obtaining accurate insurance eligibility information; and performing data entry. 

Requirements:

  • Minimum of high school graduate or GED
  • Two years office experience in healthcare preferred
  • Experience receiving and reconciling payments preferred
  • Familiarity with obtaining medical referrals and insurance authorizations desirable
  • Prior computer experience necessary
  • Bilingual English/Spanish a plus, but not required
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #622

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Outreach Worker & Advocate – Part-time (22.5 hours or 3 days/week) [Job ID #620]

The Violence Recovery Program (VRP) is a grant-funded program that is part of the Behavioral Health department at Fenway Health, a federally-qualified health center with a mission to enhance the wellbeing of the lesbian, gay, bisexual and transgender community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research and advocacy.  The VRP provides counseling, support groups, advocacy and referral services to lesbian, gay, bisexual, transgender and queer (LGBTQ) clients who have experienced recent anti-LGBTQ hate violence, partner abuse/domestic violence, sexual assault and police misconduct.  The VRP also offers training and in-services to community groups and professionals about LGBTQ violence issues. 

The Outreach Worker and Advocate serves as the primary liaison between the VRP and state and community based victim/survivor service providers and survivor-led organizations.  The Outreach Worker/Advocate provides information to community members, service providers and others about VRP services and raises awareness LGBTQ violence issues.  The Outreach Worker/Advocate facilitates trainings and in-services to improve provider and system responses to LGBTQ survivors of violence.  The Outreach Worker/Advocate also provides supportive counseling and advocacy to LGBTQ survivors of domestic violence/partner abuse, sexual assault, hate violence and police misconduct.  The primary job responsibilities are:

Community outreach, training and in-services: Conduct outreach about VRP services and LGBTQ violence issues at community events and to community groups, service providers and members the LGBTQ community, particularly those who are underserved and marginalized; develop and maintain a network of agencies and community organizations for the purpose of referrals, collaboration and strengthening community relationships; work with law enforcement officials in an effort to promote the public safety and civil rights of the LGBTQ community and to ensure accessibility and follow-up services for LGBTQ survivors of violence; develop public awareness campaigns, events and workshops addressing issues of LGBTQ violence; create and distribute outreach materials; lead and maintain social media efforts; facilitate trainings and in-services for students, advocates, professionals and community groups about LGBTQ violence issues.

Direct services to LGBTQ survivors of violence: Conduct intake and assessment with new clients, including screening for partner abuse; provide supportive counseling and advocacy, which includes safety-planning and information-sharing about dynamics of power and control and violence recovery resources; assist clients to navigate legal and criminal justice systems, which includes connecting clients to legal services for civil and criminal cases; accompany clients to court and/or law enforcement, as appropriate; connect clients to services and resources to meet their medical, behavioral health and basic needs; coordinate client care with providers within and outside of the health center.

Additional VRP responsibilities include participating in regular department and program meetings; preparing reports and statistics; and maintaining documentation of services delivered.

Qualifications:

  • Bachelor’s degree
  • Experience working within and/or on behalf of LGBTQ persons/communities
  • Strong public speaking/training skills
  • Knowledge of and commitment to addressing issues of domestic violence/partner abuse, sexual violence, hate violence and/or other violence recovery issues
  • Experience providing direct service to survivors of violence or in other human service capacities preferred
  • Knowledge of the legal and criminal justice systems and experience with advocacy strongly preferred
  • Experience in community outreach, networking and collaborations strongly preferred
  • Experience with and commitment to working with people from a range of diverse backgrounds, cultures, identities and lived experiences
  • Able to work a flexible schedule
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals
  • Fluency in Spanish and English ideal but not required

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #620.

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Youth Counselor & Outreach Worker [Job ID #619]

The Violence Recovery Program (VRP) is a grant-funded program that is part of the Behavioral Health department at Fenway Health, a federally-qualified health center with a mission to enhance the wellbeing of the lesbian, gay, bisexual and transgender community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research and advocacy.  The VRP provides counseling, support groups, advocacy and referral services to lesbian, gay, bisexual, transgender and queer (LGBTQ) clients who have experienced recent anti-LGBTQ hate violence, partner abuse/domestic violence, sexual assault and police misconduct.  The VRP also offers training and in-services to community groups and professionals about LGBTQ violence issues. 

The Youth Counselor and Outreach Worker position is part of the VRP’s newly implemented Youth Empowered Project (YEP) aimed at expanding the VRP’s capacity to serve transitional aged youth.  At this beginning stage of the project, the VRP is focusing on services for older transitional aged youth, ages 18 to 24, while preparing to extend services to minors in the future.  Using a harm-reduction, trauma-informed approach and incorporating the strengths-focused tenets of positive youth development, YEP aims to empower youth involvement in their process of healing from trauma.  The Youth Counselor/Outreach worker will provide trauma-informed counseling and advocacy services to LGBTQ transitional aged youth and adults.  The Youth Counselor and Outreach Worker will also serve as the primary liaison between the VRP and state and community based youth-focused organizations.  This role involves targeting outreach to LGBTQ youth in venues where they congregate or where they seek other supports and services with youth-serving groups and agencies, and engaging youth directly around issues of LGBTQ youth violence.  Primary job responsibilities are: 

  • Individual and group counseling: Conduct intake and assessment with new clients, including screening for partner abuse; provide trauma-focused individual counseling, which includes safety-planning, stabilization of symptoms and psychoeducation regarding the impact of trauma and dynamics of power and control; conduct mental health evaluations, as needed.  Recruit and screen applicants and facilitate trauma-informed support and psychoeducational groups for LGBTQ survivors of trauma; create and revise curricula for new and on-going groups.
  • Advocacy: Assist clients to navigate legal and criminal justice systems, which includes connecting clients to legal services for civil and criminal cases; accompany clients to court and/or law enforcement, as appropriate; connect clients to services and resources to meet their medical, behavioral health and basic needs; coordinate client care with providers within and outside of the health center.
  • Community outreach, training and in-services: Conduct outreach in coordination with VRP and Fenway Health staff in order to disseminate information about VRP services and to improve provider and system responses to LGBTQ youth who have experienced violence; develop and maintain a network of agencies and community groups; develop public awareness campaigns, events and workshops addressing issues of LGBTQ youth violence; create and distribute outreach materials; lead and maintain social media efforts; facilitate trainings and in-services for students, advocates, professionals and community groups about LGBTQ youth violence issues.
  • Engagement of youth: Facilitate workshops, groups, events and activities focused on education and empowerment in response to experiences of violence; collaborate with other youth-serving providers to create and facilitate peer leadership activities that will engage LGBTQ youth to learn about, organize and/or train around issues of LGBTQ violence.

Additional VRP responsibilities include participating in regular department and program meetings; preparing reports and statistics; and maintaining documentation of services delivered.

The Youth Counselor/Outreach Worker works out of two Fenway Health locations in Boston: the Sidney Borum, Jr. Health Center at 75 Kneeland Street, and the main VRP site at 1340 Boylston Street.  The Youth Counselor and Outreach Worker serves as a resource to staff at both sites, providing consultation to staff and free on-site direct services to clients.  

Qualifications:

  • Master’s degree in social work, counseling, psychology or related field
  • Counseling/therapy experience
  • Experience working within and/or on behalf of LGBTQ persons/communities
  • Strong public speaking/training skills
  • Experience in creating and facilitating groups and/or activity-based workshops
  • Demonstrated knowledge of and commitment to addressing issues of domestic violence/partner abuse, sexual violence, hate violence and/or other violence recovery issues
  • Knowledge of the legal and criminal justice systems and experience with advocacy preferred
  • Experience in community outreach, networking and collaborations strongly preferred
  • Experience with and commitment to working with people from a range of diverse backgrounds, cultures, identities and lived experiences
  • Able to work a flexible schedule
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #619.

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Dental Hygienist Part Time [Job ID #627]

15.5 hours per week. Mondays 1PM-7PM; Fridays 12PM-5PM; Saturdays 8AM-1PM

The Registered Dental Hygienist is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients on an as needed basis.

Typical duties include but are not limited to: providing oral hygiene services to dental patients; providing oral health education to patients; and assisting with various clinical and administrative functions of the Dental Department.

Requirements:

  • Graduation from an accredited School of Dental Hygiene
  • Unrestricted license to practice Dental Hygiene in the State of Massachusetts
  • Current CPR (BLS) Certification
  • Local anesthesia certification
  • Excellent communication and interpersonal skills
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

 

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #627.

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Medical Assistant [Job ID #392]

The Medical Assistant serves as part of a multidisciplinary team in a challenging and stimulating primary care setting. The Medical Assistant provides support for medical providers and nurses by assisting with clinical and administrative tasks.

Typical duties could include, but are not limited to: taking vital signs; room stocking and inventory, performing EKG’s and point of care lab testing; phlebotomy; assisting with medical procedures; and participating in team, department, and company-wide meetings and trainings.

Note: Applications or resumes submitted without a cover letter will not be considered. No third party resumes accepted.

Requirements:

  • High School Diploma or equivalent required
  • Successful completion of a Medical Assistant Program or equivalent experience
  • Associate’s degree in Medical Assisting strongly preferred
  • Medical Assistant Certification when eligible
  • Current CPR Certification
  • A minimum of one year previous related experience in an ambulatory care setting strongly preferred
  • Strong customer service and problem solving skills
  • A calm, patient, flexible, courteous and understanding manner required
  • The ability to work both independently and within a team environment required
  • Demonstrated interest in LGBT health and commitment to community health strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference the job title and job ID #392

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Physician - Women's Health [Job ID #101]

Fenway Health is looking for outstanding primary care physicians with a specific interest in women’s health and transgender health.

The Physician will provide outpatient care five days a week. Overnight call occurs about one week out of every thirteen and also entails coverage of the practice’s hospitalized patients at Beth Israel Deaconess Medical Center during the specified call weekend.

The Physician will provide direct medical services to the full range of Fenway Health patients, including conducting exams, ordering tests, prescribing medication, formulating treatment plans and providing preventive health care advice and psychosocial screening and assessment. There may be the opportunity to supervise mid-level practitioners, medical residents and/or medical students and to contribute to community-based research initiatives.

The physician will be expected to maintain full medical licensure in MA, controlled substance licensure in MA, and a federal DEA license.

Requirements:

  • M.D. or D.O. degree
  • Current Massachusetts medical license, Massachusetts controlled substances registration, and federal DEA license
  • Board certification in internal medicine, infectious disease or family practice
  • Minimum 3 years experience in women’s health
  • An interest in LGBT health and, more specifically, women’s health and transgender health
  • Ability to work harmoniously with diverse groups of individuals
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

When applying for this position, please reference the job title and job ID #101

 

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Physician – HIV and Gay Men’s Health [Job ID #101]

Fenway Health is looking for outstanding primary care physicians with a specific interest in HIV/AIDS care, gay men’s health, and transgender health.

The Physician will provide outpatient care five days a week. Overnight call occurs about one week out of every thirteen and also entails coverage of the practice’s hospitalized patients at Beth Israel Deaconess Medical Center during the specified call weekend.

The Physician will provide direct medical services to the full range of Fenway Health patients, including conducting exams, ordering tests, prescribing medication, formulating treatment plans and providing preventive health care advice and psychosocial screening and assessment. There may be the opportunity to supervise mid-level practitioners, medical residents and/or medical students and to contribute to community-based research initiatives.

The physician will be expected to maintain full medical licensure in MA, controlled substance licensure in MA, a federal DEA license, and AAHIVM certification.

Requirements:

  • M.D. or D.O. degree
  • Current Massachusetts medical license, Massachusetts controlled substances registration, and federal DEA license
  • Board certification in internal medicine, infectious disease or family practice
  • Minimum 3 years experience in treating people living with HIV/AIDS
  • Ability to work harmoniously with diverse groups of individuals
  • An interest in LGBT health and, more specifically, HIV/AIDS care, gay men’s health, and transgender health
  • Ability to work harmoniously with diverse groups of individuals
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

When applying for this position, please reference the job title and job ID #101

 

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Per-Diem Physicians, Physician Assistants, and Nurse Practitioners [Job ID #360]

We are looking for outstanding Per-Diem medical providers with a specific interest in LGBT Health and Primary Care. The medical providers are responsible for providing outpatient care on a per-diem basis and assisting with coverage of both Fenway Health’s Massachusetts DPH sponsored STD Clinic, which takes place on Wednesdays from 4-7pm, and Fenway Health’s weekend episodic care clinic, which takes place on Saturdays from 9am-1pm.

The Physicians will provide direct medical services to the full range of Fenway Health patients, including conducting exams, ordering tests, prescribing medication, formulating treatment plans and providing preventive health care advice and psychosocial screening and assessment.

Requirements:

  • MD, DO, PA, or NP degree
  • Current Massachusetts license
  • Current DEA and Massachusetts Controlled Substances Registrations
  • For Physicians: board certification in internal medicine, an internal medicine subspecialty, emergency medicine, or family practice
  • Ability to work harmoniously with diverse groups of individuals
  • Previous experience (three years or greater) in a primary care setting is highly desirable
  • Interest in LGBT healthcare is highly desirable
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference the job title and job ID #360

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Nurse Practitioner or Physician Assistant [Job ID #103]

As part of a multidisciplinary healthcare team, the Nurse Practitioner or Physician Assistant will provide general primary care to the full range of Fenway Health patients.

One of the two available positions will have a special emphasis on Men’s Health. When submitting application materials, please indicate the position(s) for which you are applying.

Requirements:

  • Appropriate Massachusetts licensure as well as Board certification
  • Minimum of 2 years of clinical experience as a Nurse Practitioner or Physician Assistant, including experience treating people living with HIV/AIDS
  • For both positions, an interest in and/or experience with community health; for the Men’s Health position, an interest in and/or experience with Men’s Health
  • Interest in LGBT health highly desirable
  • Previous experience in Primary Care highly desirable
  • The provider will be expected to maintain controlled substance licensure in MA and a federal DEA license
  • AAHIVM certification preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference Job ID #103

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