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Employment Opportunities

Current Open Positions

Behavioral Health
Outreach Worker & Advocate [Job ID #620]
Youth Counselor & Outreach Worker [Job ID #619]
Counselor & Advocate - Violence Recovery Program [Job ID #615]
Therapist [Job ID #576] 4 openings
Substitute Detox Acupuncturist [Job ID #519]

Dental
Dental Hygienist [Job ID #631]
Dentist - Part Time [Job ID #598]
Dental Hygienist Per Diem [Job ID #626]
Dental Hygienist - Part Time [Job ID #627]

The Fenway Institute
Recruitment and Outreach Specialist [Job ID #633]
Clinical Research Nurse [Job ID #632]
Training and Outreach Coordinator - the LGBT Aging Project [Job ID #624]
Compliance and Quality Control Assistant [Job ID #596]
Clinical Applications Support Specialist [Job ID #578]

Finance & Billing
Accounts Receivable Assistant [Job ID #636]

Government Relations
Grant Writer [Job ID #637]

Human Resources
Recruitment Associate [Job ID #617]

Medical
Nurse Case Manager - RN [Job ID #638]
Medical Assistant [Job ID #635]
Medical Assistant - Per Diem [Job ID #630]
LPN [Job ID #599]
Physician - Women's Health [Job ID #101]
Physician - HIV and Gay Men's Health [Job ID #101]
Per-Diem Physicians, Physician Assistants, and Nurse Practitioners [Job ID #360]
Nurse Practitioner or Physician Assistant[Job ID #103]

Patient Services
Patient Services Coordinator - Part Time [Job ID #622]
Patient Services Coordinator [Job ID #568]

 

 

 

Nurse Case Manager - RN [Job ID #638]

We are looking for a qualified RN to serve as part of a multidisciplinary team in a stimulating primary care setting. The position emphasizes care management of a panel of Fenway patients, in conjunction with other care team members (physicians, midlevel providers, medical assistants, social workers), as part of a patient centered medical home. Other position duties include telephone triage and case management, documentation in the electronic medical record, administering medications/vaccines, supervision of medical assistants, and participation in team meetings. 

Requirements:

  • MA RN license
  • BLS certification
  • IV insertion / Phlebotomy skills preferred
  • Minimum of 1 year experience working as an RN
  • Experience working with HIV patients (e.g. ANAC Certification) preferred
  • Experience working with electronic medical records
  • Proficiency in general office use of computers (e.g. working knowledge of MS Outlook and MS Word)
  • Excellent written and verbal communication skills
  • Demonstrates a commitment to community health, and an interest in LGBT health are all strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #638

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Grant Writer [Job ID #637]

The Grant Writer will be responsible for grant writing as well as identifying and researching grant opportunities offered by public agencies, foundations and other organizations to support/enhance/expand Fenway programs, services, and initiatives.  This staff position will also be responsible for special projects related to strategic program/service planning and future funding needs. 

Typical duties include, but are not limited to: implementing and managing all aspects of the grant writing, preparation and submission process; preparing annual renewal applications; identifying new grant opportunities; preparing reports, tracking and maintaining documentation re: grants/awards and other related administrative requirements; working with relevant Fenway staff to obtain the information required to present the program’s needs, purpose, goals, objectives and budget.

Requirements:

  • Bachelor’s degree in English, Political Science, Science, Public Health or other related field; advanced Degree preferred
  • Three years successful experience in a position that includes proposal development, preparation, writing, including budget preparation and submission to federal and state agencies, foundations, and/or corporations
  • Familiarity with government and foundation policies, procedures and guidelines, and business principles governing grant preparation and submission.  Outstanding writing skills, including the ability to be articulate, persuasive and compassionate in presenting a case for funding
  • Successful experience working in a highly deadline-driven environment
  • Outstanding writing skills, including the ability to be articulate, persuasive and compassionate in presenting a case for funding
  • Ability to work independently, set priorities, and complete work accurately and in sufficient time for colleague review
  • Skills in accessing electronic data resources, gathering and analyzing data for planning reports, funding and grant development, and composing and integrating information
  • Skills in internet prospecting and research
  • Familiarity with program planning
  • Strong collaborative, diplomatic and problem solving skills, including the ability to incorporate critical reviews and edits
  • Skills in developing proposal budgets
  • Ability to work effectively as part of a team
  • Strong skills with Microsoft Office Suite (e.g. Excel, Word, Access, PowerPoint)
  • A passion for the agency mission a definite plus
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #637.

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Medical Assistant – [Job ID #635]

The Medical Assistant serves as part of a multidisciplinary team in a challenging and stimulating primary care setting. The Medical Assistant provides support for medical providers and nurses by assisting with clinical and administrative tasks.

Typical duties could include, but are not limited to:  taking vital signs; room stocking and inventory, helping to plan for patient care, performing EKG’s and point of care lab testing; phlebotomy; assisting with medical procedures; assisting with phone inquiries; reviewing and critically analyzing patient data reports and conducting outreach as needed to support team-based care, and participating in team, department, and company-wide meetings and trainings.

Requirements:

  • High School Diploma or equivalent required
  • Successful completion of a Medical Assistant Program or equivalent experience
  • Associate’s degree in Medical Assisting strongly preferred
  • Medical Assistant Certification when eligible
  • Current CPR Certification
  • A minimum of one year of related work experience in a healthcare setting
  • Strong customer service and problem solving skills, demonstrates critical thinking skills, quick learner, self-motivator, and ability to troubleshoot
  • Good computer skills and ability to access information electronically
  • Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts
  • Exceptional organizational and time management skills; ability to organize time and priorities effectively, asking for direction when appropriate
  • Flexibility and proven ability to handle multiple tasks
  • Comfortable in a practice environment/culture that promotes ongoing change toward process improvement
  • A calm, patient, flexible, courteous and understanding manner required
  • The ability to work well both independently and within a team environment required
  • Demonstrated interest in LGBT health and commitment to community health strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered. No third party resumes accepted.

When applying for this position, please reference the job title and job ID #635

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Recruitment and Outreach Specialist [Job ID #633]
Note: Must be available to work nights and weekends

The Recruitment and Outreach Specialist will develop and implement marketing, communication and recruitment plans that reflect the Fenway Institute’s research needs with an ultimate goal of community education, participant recruitment, interdepartmental collaboration and research promotion.

Typical duties include: identifying and conducting outreach and education in community spaces where recruitment, research and services can effectively be promoted; establishing and maintaining positive relationships with community stakeholders; developing and implementing digital marketing and social media recruitment strategies that reflect institute research needs; and collaborating interdepartmentally on community outreach and educational efforts.

Additional responsibilities include: assisting in navigation of participants through initial stages of research participation process, by conducting protocol specific prescreening activities; tracking and regularly presenting progress, process improvements and challenges in recruitment meetings; assisting in retention efforts for enrolled participants; supporting  participants with navigation in the health care and social service systems, and working with clients and organizations to get them access to appropriate care/services.  This position will be the lead recruiter for a home-based HIV testing study targeting men who have sex with men and transgender women.

Requirements:

  • Bachelor’s degree in a related field required
  • Previous recruitment, community education or outreach experience highly desired
  • Demonstrated cultural competency in relation to LGBTQ communities
  • Experience working with ethnically and racially diverse communities
  • Experience working with HIV/AIDS education and/or service organizations
  • Excellent written and verbal skills, and ability to meet deadlines within a team environment
  • Experience conducting presentations in a variety of contexts
  • Bilingual English/Spanish a plus
  • Experience working with an ethnically, culturally, and racially diverse work staff preferred
  • Ability to work independently and with a team; a self-starter personality is required
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #633

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Accounts Receivable Assistant [Job ID #636]

The Accounts Receivable Assistant provides support for the medical, behavioral health, and optometry billing process, and works in three major areas: processing cash and checks, resolving problem accounts, and processing 3rd party denials and other billing requirements.

Typical duties include: processing and verifying patient account data, reviewing and posting all 1st and 3rd party payments; researching 3rd party denials; and reviewing outstanding claims.

Additional duties include: analyzing billing, vendor and other records to ensure that all provider credentials and other medical terminology data is accurately entered; and identifying and resolving problem accounts by working collaboratively with Fenway Health staff, billing vendor staff, insurance companies and Fenway Health patients.

Requirements:

  • Associates degree in Business, or High School degree plus two years related experience
  • Basic PC Skills for spreadsheet and word processing applications (knowledge of Word and Excel preferred)
  • Basic understanding of medical terminology
  • Strong attention to detail skills
  • Excellent communication skills and computer experience required
  • Medical and Behavioral Health billing experience required
  • Successful customer service experience and billing experience required

When applying for this job, please reference Job ID #636.

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Clinical Research Nurse [Job ID #632]

Under the supervision of the Adolescent Trials Network Project Director, the Clinical Research Nurse provides direct patient care and works in association with other research staff in implementing clinical trials according to specified study protocols.

Typical duties include: recruiting and screening study volunteers; conducting behavioral interviews with study participants; conducting pre- and post-test HIV counseling and educational sessions; educating potential volunteers with respect to the clinical studies and obtaining informed consent; performing specified clinical care using established protocols (such care may include phlebotomy, administering injections, obtaining cultures, conducting physical exams, assisting with biopsy collection, and performing HIV/STI testing and counseling); and providing assistance and oversight to staff performing clinical procedures.

Additional duties include: developing protocol specific documents and case report forms; participating in Quality Assurance activities; documenting study activity and responding to data queries; maintaining drug accountability and other records; and maintaining an up-to-date understanding of new and current HIV standards of care and nursing interventions.

Requirements:

  • Bachelor of Science in Nursing
  • Current licensure as Registered Nurse in the Commonwealth of Massachusetts.
  • At least one-year clinical experience.
  • Current CPR certification
  • Clinical research experience preferred 
  • Excellent physical assessment skills, and a working knowledge of HIV pathophysiology, prevention, and treatment;
  • Phlebotomy experience highly desirable
  • Strong attention to detail
  • Ability to work harmoniously with diverse groups of individuals
  • Ability to function autonomously in a collaborative team.
  • Familiarity with HIV testing and counseling preferred
  • Experience working with adolescence preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #632.

Fenway Health is an Equal Opportunity and Affirmative Action Employer. Fenway Health is strongly committed to diversity and inclusion, and encourages applications from all qualified individuals without regard to race, color, religion, sex, gender identity, national origin, sexual orientation or identification, age, marital status, disability or veteran status, or to other non-work-related factors.

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Dental Hygienist [Job ID #631]
Work on Saturdays required. This is a full time, benefits eligible position.

The Registered Dental Hygienist is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients.

Typical duties include but are not limited to: providing oral hygiene services to dental patients; providing oral health education to patients; and assisting with various clinical and administrative functions of the Dental Department.

Requirements:

  • Graduation from an accredited School of Dental Hygiene
  • Unrestricted license to practice Dental Hygiene in the State of Massachusetts
  • Current CPR (BLS) Certification
  • Local anesthesia certification
  • Excellent communication and interpersonal skills
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required 

When applying for this position, please reference the job title and job ID #631

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Medical Assistant – Per Diem [Job ID #630]
Per Diem, working on an as-needed basis.

The Per Diem Medical Assistant serves as part of a multidisciplinary team in a challenging and stimulating primary care setting. The Medical Assistant provides support for medical providers, nurses, and our call center by assisting with clinical and administrative tasks. Work location and duties will vary, depending upon coverage needs.

Typical duties could include, but are not limited to:  taking vital signs; room stocking and inventory, helping to plan for patient care, performing EKG’s and point of care lab testing; phlebotomy; assisting with medical procedures; assisting with phone inquiries, and   participating in team, department, and company-wide meetings and trainings.

Requirements:

 

  • High School Diploma or equivalent required
  • Successful completion of a Medical Assistant Program or equivalent experience
  • Associate’s degree in Medical Assisting strongly preferred
  • Medical Assistant Certification when eligible
  • Current CPR Certification
  • Phlebotomy skills
  • A minimum of one year previous related experience in an ambulatory care setting
  • Experience working with electronic medical records
  • Proficiency in general office use of computers (e.g. working knowledge of MS Outlook and MS Word)
  • Excellent written and verbal communication skills
  • Strong customer service and problem solving skills
  • A calm, patient, flexible, courteous and understanding manner required
  • The ability to work both independently and within a team environment required
  • Demonstrated interest in LGBT health and commitment to community health strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

 

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #630

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Training and Outreach Coordinator – the LGBT Aging Project [Job ID #624]

The LGBT Aging Project, a program of the Fenway Institute, is dedicated to ensuring that LGBT older adults have equal access to life-prolonging benefits, protections, services and institutions.

Reporting to the Director of the LGBT Aging Project, the Training and Outreach Coordinator will have primary responsibility for community health education services, coordination of trainings and outreach programs for LGBT older adults and caregivers. Responsibilities include administrative management and general program support as well.

Primary responsibilities include: developing and overseeing community outreach and health education events for LGBT older adults, including planning the education and wellness series, developing workshops on a variety of themes, engaging speakers, and coordinating logistics for events; developing culturally relevant participant education and promotional materials; building  relationships with collaborating organizations and internally among departments at Fenway Health; attending community events to represent LGBT Aging Project and distribute relevant information; maintaining  accurate records to demonstrate the impact and reach of community outreach services ; and managing data collection and reporting required for funding sources.

Additional responsibilities include: developing new strategies to engage target populations, including LGBTs of color, transgender older adults; maintaining and updating resource materials; assisting with the marketing of programs and staff community visibility activities; and maintaining staff presentation and activity schedules.

Requirements:

  • Bachelor’s degree and minimum of three years of  related work experience
  • Master’s degree in a related field preferred
  • Project management experience  (ability to handle multiple tasks, prioritize assigned duties)
  • Experience in community organizing, social services, and health care preferred
  • Knowledge of LGBT community and an interest in LGBT Aging
  • Experience working with older adults of all backgrounds, particularly LGBT, elders of color, individuals with disabilities preferred
  • Self-motivated, organized and creative
  • Demonstrated ability to create and follow office and administrative systems
  • Ability to work independently and feel comfortable in ambiguous situations
  • Excellent verbal and written communication skills
  • Excellent relationship-building skills
  • Word, Publisher, Excel, and social media skills
  • Demonstrated ability to work collaboratively with other members of a team
  • Availability to a represent the Aging Project at program events on evenings/weekends as needed
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #624.

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Patient Services Coordinator – Part Time [Job ID #622]
15 hours per week

The Patient Services Coordinator is responsible for provision of excellent customer service, patient registration and documentation, appointment scheduling, and patient flow at our Fenway: South End practice. This is a highly visible position, with extensive patient contact, both in person and by telephone.

Typical duties include, but are not limited to: providing excellent customer service to all clients; managing client phone calls and inquires; scheduling appointments; coordinating patient registration and documentation; obtaining accurate insurance eligibility information; and performing data entry. 

Requirements:

  • Minimum of high school graduate or GED
  • Two years office experience in healthcare preferred
  • Experience receiving and reconciling payments preferred
  • Familiarity with obtaining medical referrals and insurance authorizations desirable
  • Prior computer experience necessary
  • Bilingual English/Spanish a plus, but not required
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #622

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Recruitment Associate [Job ID #617]

Fenway Health is strongly committed to diversity and inclusion. We recognize the rich variety of backgrounds, experiences and points of view of a diverse staff enhances both the quality of the services we provide and the excitement and innovative spirit of our work culture. We are seeking a Recruitment Associate to join our fast-paced Human Resources Department.

Under the direction of the Human Resources Director, the Recruitment Associate is responsible for assisting with all recruitment efforts for the health center. In addition, this position is responsible for assisting employees in answering HR related questions, and providing support to the HR Department’s general operational activities.

Recruitment responsibilities include: working collaboratively with hiring managers and the HR Generalist to create advertisements for job openings;  identifying, recommending, utilizing, and tracking appropriate, job-specific recruitment sources, including effective diversity, disability and veteran sources;  responding to employment inquiries and disseminating application materials to hiring managers; building and maintains an active talent pipeline through creative sourcing to identify active and passive candidates;  assisting hiring managers with the full cycle interview process by conducting phone screens and scheduling interviews as requested; conducting reference checks; and providing assistance to hiring managers and HR staff in regards to applicant tracking and annual reporting.

Human Resources Administration responsibilities include: answering employee questions regarding benefits, and HR policies and procedures; using online and other resources to add and remove staff from benefits plans in a timely manner;; assisting in the coordination of the annual benefit fair and open enrollment; assists with maintenance of Staff Personnel Files and documents, while maintaining employee confidentiality at all times, including preparing HR files and documents for agency wide site visits and audits; maintaining and updating a variety of forms and presentations for events such as new hire orientation and supervisory trainings; assisting in the scheduling, planning and follow-up of meetings and events as assigned ; maintaining and updating a variety of lists, documents and online resources; coordinating inventory and replenishing of department office supplies; preparing purchase orders for payment; and filing all department paperwork in a timely manner.

Individuals with experience working in the staffing industry are encouraged to apply.

Requirements:

 

  • Minimum of high school graduate or equivalent
  • Minimum of two years high-volume recruitment experience
  • Demonstrated track record of recruiting viable diversity, disability and veteran candidates
  • Experience with MS Office software (including Word, Excel, PowerPoint)
  • Experience working with applicant tracking software strongly preferred
  • Ability to handle multiple tasks and prioritize assigned duties
  • Excellent written and verbal communication skills
  • Ability to work independently and maintain confidentiality
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

 

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #617.

 

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Outreach Worker & Advocate – Part-time (22.5 hours or 3 days/week) [Job ID #620]

The Violence Recovery Program (VRP) is a grant-funded program that is part of the Behavioral Health department at Fenway Health, a federally-qualified health center with a mission to enhance the wellbeing of the lesbian, gay, bisexual and transgender community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research and advocacy.  The VRP provides counseling, support groups, advocacy and referral services to lesbian, gay, bisexual, transgender and queer (LGBTQ) clients who have experienced recent anti-LGBTQ hate violence, partner abuse/domestic violence, sexual assault and police misconduct.  The VRP also offers training and in-services to community groups and professionals about LGBTQ violence issues. 

The Outreach Worker and Advocate serves as the primary liaison between the VRP and state and community based victim/survivor service providers and survivor-led organizations.  The Outreach Worker/Advocate provides information to community members, service providers and others about VRP services and raises awareness LGBTQ violence issues.  The Outreach Worker/Advocate facilitates trainings and in-services to improve provider and system responses to LGBTQ survivors of violence.  The Outreach Worker/Advocate also provides supportive counseling and advocacy to LGBTQ survivors of domestic violence/partner abuse, sexual assault, hate violence and police misconduct.  The primary job responsibilities are:

Community outreach, training and in-services: Conduct outreach about VRP services and LGBTQ violence issues at community events and to community groups, service providers and members the LGBTQ community, particularly those who are underserved and marginalized; develop and maintain a network of agencies and community organizations for the purpose of referrals, collaboration and strengthening community relationships; work with law enforcement officials in an effort to promote the public safety and civil rights of the LGBTQ community and to ensure accessibility and follow-up services for LGBTQ survivors of violence; develop public awareness campaigns, events and workshops addressing issues of LGBTQ violence; create and distribute outreach materials; lead and maintain social media efforts; facilitate trainings and in-services for students, advocates, professionals and community groups about LGBTQ violence issues.

Direct services to LGBTQ survivors of violence: Conduct intake and assessment with new clients, including screening for partner abuse; provide supportive counseling and advocacy, which includes safety-planning and information-sharing about dynamics of power and control and violence recovery resources; assist clients to navigate legal and criminal justice systems, which includes connecting clients to legal services for civil and criminal cases; accompany clients to court and/or law enforcement, as appropriate; connect clients to services and resources to meet their medical, behavioral health and basic needs; coordinate client care with providers within and outside of the health center.

Additional VRP responsibilities include participating in regular department and program meetings; preparing reports and statistics; and maintaining documentation of services delivered.

Qualifications:

  • Bachelor’s degree
  • Experience working within and/or on behalf of LGBTQ persons/communities
  • Strong public speaking/training skills
  • Knowledge of and commitment to addressing issues of domestic violence/partner abuse, sexual violence, hate violence and/or other violence recovery issues
  • Experience providing direct service to survivors of violence or in other human service capacities preferred
  • Knowledge of the legal and criminal justice systems and experience with advocacy strongly preferred
  • Experience in community outreach, networking and collaborations strongly preferred
  • Experience with and commitment to working with people from a range of diverse backgrounds, cultures, identities and lived experiences
  • Able to work a flexible schedule
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals
  • Fluency in Spanish and English ideal but not required

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #620.

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Youth Counselor & Outreach Worker [Job ID #619]

The Violence Recovery Program (VRP) is a grant-funded program that is part of the Behavioral Health department at Fenway Health, a federally-qualified health center with a mission to enhance the wellbeing of the lesbian, gay, bisexual and transgender community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research and advocacy.  The VRP provides counseling, support groups, advocacy and referral services to lesbian, gay, bisexual, transgender and queer (LGBTQ) clients who have experienced recent anti-LGBTQ hate violence, partner abuse/domestic violence, sexual assault and police misconduct.  The VRP also offers training and in-services to community groups and professionals about LGBTQ violence issues. 

The Youth Counselor and Outreach Worker position is part of the VRP’s newly implemented Youth Empowered Project (YEP) aimed at expanding the VRP’s capacity to serve transitional aged youth.  At this beginning stage of the project, the VRP is focusing on services for older transitional aged youth, ages 18 to 24, while preparing to extend services to minors in the future.  Using a harm-reduction, trauma-informed approach and incorporating the strengths-focused tenets of positive youth development, YEP aims to empower youth involvement in their process of healing from trauma.  The Youth Counselor/Outreach worker will provide trauma-informed counseling and advocacy services to LGBTQ transitional aged youth and adults.  The Youth Counselor and Outreach Worker will also serve as the primary liaison between the VRP and state and community based youth-focused organizations.  This role involves targeting outreach to LGBTQ youth in venues where they congregate or where they seek other supports and services with youth-serving groups and agencies, and engaging youth directly around issues of LGBTQ youth violence.  Primary job responsibilities are: 

  • Individual and group counseling: Conduct intake and assessment with new clients, including screening for partner abuse; provide trauma-focused individual counseling, which includes safety-planning, stabilization of symptoms and psychoeducation regarding the impact of trauma and dynamics of power and control; conduct mental health evaluations, as needed.  Recruit and screen applicants and facilitate trauma-informed support and psychoeducational groups for LGBTQ survivors of trauma; create and revise curricula for new and on-going groups.
  • Advocacy: Assist clients to navigate legal and criminal justice systems, which includes connecting clients to legal services for civil and criminal cases; accompany clients to court and/or law enforcement, as appropriate; connect clients to services and resources to meet their medical, behavioral health and basic needs; coordinate client care with providers within and outside of the health center.
  • Community outreach, training and in-services: Conduct outreach in coordination with VRP and Fenway Health staff in order to disseminate information about VRP services and to improve provider and system responses to LGBTQ youth who have experienced violence; develop and maintain a network of agencies and community groups; develop public awareness campaigns, events and workshops addressing issues of LGBTQ youth violence; create and distribute outreach materials; lead and maintain social media efforts; facilitate trainings and in-services for students, advocates, professionals and community groups about LGBTQ youth violence issues.
  • Engagement of youth: Facilitate workshops, groups, events and activities focused on education and empowerment in response to experiences of violence; collaborate with other youth-serving providers to create and facilitate peer leadership activities that will engage LGBTQ youth to learn about, organize and/or train around issues of LGBTQ violence.

Additional VRP responsibilities include participating in regular department and program meetings; preparing reports and statistics; and maintaining documentation of services delivered.

The Youth Counselor/Outreach Worker works out of two Fenway Health locations in Boston: the Sidney Borum, Jr. Health Center at 75 Kneeland Street, and the main VRP site at 1340 Boylston Street.  The Youth Counselor and Outreach Worker serves as a resource to staff at both sites, providing consultation to staff and free on-site direct services to clients.  

Qualifications:

  • Master’s degree in social work, counseling, psychology or related field
  • Counseling/therapy experience
  • Experience working within and/or on behalf of LGBTQ persons/communities
  • Strong public speaking/training skills
  • Experience in creating and facilitating groups and/or activity-based workshops
  • Demonstrated knowledge of and commitment to addressing issues of domestic violence/partner abuse, sexual violence, hate violence and/or other violence recovery issues
  • Knowledge of the legal and criminal justice systems and experience with advocacy preferred
  • Experience in community outreach, networking and collaborations strongly preferred
  • Experience with and commitment to working with people from a range of diverse backgrounds, cultures, identities and lived experiences
  • Able to work a flexible schedule
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #619.

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Counselor & Advocate – Violence Recovery Program [Job ID #615]

The Violence Recovery Program (VRP) is a grant-funded program that is part of the Behavioral Health department at Fenway Health, a federally-qualified health center with a mission to enhance the wellbeing of the lesbian, gay, bisexual and transgender community and all people in our neighborhoods and beyond through access to the highest quality health care, education, research and advocacy.  The VRP provides counseling, support groups, advocacy and referral services to lesbian, gay, bisexual, transgender and queer (LGBTQ) clients who have experienced recent anti-LGBTQ hate violence, partner abuse/domestic violence, sexual assault and police misconduct.  The VRP also offers training and in-services to community groups and professionals about LGBTQ violence issues. 

The Counselor and Advocate’s primary role is providing counseling and advocacy to LGBTQ survivors of recent violence.  The Counselor/Advocate also participates in VRP outreach efforts and facilitates trainings and in-services for professionals and community groups.  The main job responsibilities are:

  • Individual counseling: Conduct intake and assessment with new clients, including screening for partner abuse; provide trauma-focused individual counseling, which includes safety-planning, stabilization of symptoms and psychoeducation regarding the impact of trauma and dynamics of power and control; conduct mental health evaluations as needed for legal purposes. 
  • Group counseling: Recruit and screen applicants and facilitate trauma-informed support and psychoeducational groups for LGBTQ survivors of trauma; create and revise curricula for new and on-going groups. 
  • Advocacy: Assist clients to navigate legal and criminal justice systems, which includes connecting clients to legal services for civil and criminal cases and for immigrant clients who are seeking asylum due to anti-LGBTQ persecution; accompany clients to court and/or law enforcement, as appropriate; connect clients to services and resources to meet their medical, behavioral health and basic needs; coordinate client care with providers within and outside of the health center.
  • Outreach, training and in-services: Facilitate in-services and trainings to students, professionals and community groups within and outside of the health center on topics related to LGBTQ violence; participate in outreach efforts and collaborations within and outside of the health center, focused on improving responses to and services for LGBTQ survivors.

Additional VRP responsibilities include participating in regular department and program meetings; preparing reports and statistics; and maintaining documentation of services delivered. 

Requirements:

  • Master’s degree in social Work, counseling, or psychology
  • Counseling/therapy experience
  • Experience working within and/or on behalf of LGBTQ persons/communities
  • Demonstrated knowledge of and commitment to addressing issues of domestic violence/partner abuse and other violence recovery issues
  • Knowledge of the legal and criminal justice systems and experience with advocacy preferred
  • Public speaking skills strongly preferred
  • Experience with and commitment to working with people from a range of diverse backgrounds, cultures, identities and lived experiences
  • Experience working with an ethnically, culturally and racially diverse staff preferred
  • Ability to work harmoniously with diverse groups of individuals

Resumes and cover-letters can be emailed to employment@fenwayhealth.org

Note: Applications or resumes submitted without a cover letter will not be considered.

When applying for this position, please reference the job title and job ID #615

LGBTQ-identified persons, people of color and Bilingual (Spanish/English) applicants are encouraged to apply.

Fenway Health is an Equal Opportunity and Affirmative Action Employer. Fenway Health is strongly committed to diversity and inclusion, and encourages applications from all qualified individuals without regard to race, color, religion, sex, gender identity, national origin, sexual orientation or identification, age, marital status, disability or veteran status, or to other non-work-related factors.

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Patient Services Coordinator [Job ID #568]

The Patient Services Coordinator is responsible for provision of excellent customer service, patient registration and documentation, appointment scheduling, and patient flow. This is a highly visible position, with extensive patient contact, both in person and by telephone.

Typical duties include, but are not limited to: providing excellent customer service to all clients; managing client phone calls and inquires; scheduling appointments; coordinating patient registration and documentation; obtaining accurate insurance eligibility information; and performing data entry. 

Requirements:

  • Minimum of high school graduate or GED
  • Two years office experience in healthcare preferred
  • Experience receiving and reconciling payments preferred
  • Familiarity with obtaining medical referrals and insurance authorizations desirable
  • Prior computer experience necessary
  • Bilingual English/Spanish a plus, but not required
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #568

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LPN [Job ID #599]

As a part of the medical team, the LPN will provide nursing support as part of a multidisciplinary team in a stimulating primary care setting.

Typical duties include: triaging telephone and walk-in patients; assisting clinical staff to implement immunization and screening plans for patients and staff; providing the full range of supervisory duties to assigned Medical Assistants; and documenting patient information in the electronic medical record system.

Additional duties include: providing direct and age specific patient care by providing wound care, prescription management and phlebotomy; collecting and discussing lab results; insuring smooth patient flow during clinic hours; assisting as necessary with  appointment management; and coordinating the maintenance and management of medical equipment and medical supplies.

Requirements:

  • MA LPN license
  • Current CPR certification required
  • IV insertion / Phlebotomy preferred
  • Minimum 1 year experience in an ambulatory care setting
  • Bilingual English/Spanish language skills preferred
  • Experience with patients with HIV and electronic medical records strongly preferred
  • Interest in LGBT health and commitment to community health preferred
  • Experience working with an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #599.

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Dentist [Job ID #598]

Part time (23.5 hours per week, Fridays and Saturdays)

Under the supervision of the Clinical Director, the Dentist provides professional, high quality dental diagnosis, treatment and education to a broad range of patients, including children, adolescents and adults.

Typical duties include: providing a full range of general dental services within the dentist’s defined scope of training; achieving the highest levels of quality, efficiency, patient accessibility and responsiveness to patient needs; and utilizing current comprehensive diagnostic and treatment techniques for providing patient care.

Additional duties include: directing and coordinating the patient care activities of dental technical and support staff as requested; following established departmental policies, procedures and objectives; adhering to the principles of continuous quality improvement; maintaining safety, environmental and infection control standards; and performing various other job-related duties as assigned.

NOTE: the Dentist will be expected to maintain necessary credentialing, licensure and continuing education activities.

Educational and certification-related requirements

  • DDS or DMD degree from an accredited U.S. Dental School
  • Current licensure in the state of Massachusetts
  • 3 years general dentistry experience or 1-year AEGD/GPR
  • Valid DEA license
  • Current CPR/AED certification

Required Knowledge, Skill and Technical Qualities

  • Thorough knowledge of the principles and practices of modern general dentistry
  • Thorough knowledge of dental terminology and dental science
  • Knowledge of current principles, methods and procedures for the delivery of dental evaluations, diagnosis and treatment
  • Thorough understanding of the theories, methods and procedures for the prevention of dental diseases and the required corrective treatment
  • Knowledge of a community-based dental environment
  • Ability to supervise and train employees, to include organizing, prioritizing and scheduling work assignments
  • Knowledge of ethical and legal standards for the delivery of dental care
  • Ability to observe, assess and accurately record symptoms, reactions and progress
  • Knowledge of relevant drugs and non-pharmaceutical patient care aides and the ability to prescribe dosage and instruct patients in correct usage
  • Ability to develop and implement individualized dental care plans for patients 

Behavioral Qualities

  • Ability to foster a cooperative work environment
  • Effective verbal and written communication skills
  • Ability to work independently with a minimum of supervision
  • Ability to respond effectively to pressure situations and time limits 

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #598.

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Dental Hygienist Per Diem [Job ID #626]

The Registered Dental Hygienist is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients on an as needed basis.

Typical duties include but are not limited to: providing oral hygiene services to dental patients; providing oral health education to patients; and assisting with various clinical and administrative functions of the Dental Department.

Requirements:

  • Graduation from an accredited School of Dental Hygiene
  • Unrestricted license to practice Dental Hygiene in the State of Massachusetts
  • Current CPR (BLS) Certification
  • Local anesthesia certification
  • Excellent communication and interpersonal skills
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

 

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #626.

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Dental Hygienist Part Time [Job ID #627]

15.5 hours per week. Mondays 1PM-7PM; Fridays 12PM-5PM; Saturdays 8AM-1PM

The Registered Dental Hygienist is responsible for the direct provision of oral hygiene and appropriate preventative services to dental patients on an as needed basis.

Typical duties include but are not limited to: providing oral hygiene services to dental patients; providing oral health education to patients; and assisting with various clinical and administrative functions of the Dental Department.

Requirements:

  • Graduation from an accredited School of Dental Hygiene
  • Unrestricted license to practice Dental Hygiene in the State of Massachusetts
  • Current CPR (BLS) Certification
  • Local anesthesia certification
  • Excellent communication and interpersonal skills
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

 

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #627.

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Compliance and Quality Control Assistant [Job ID #596]

The Compliance and Quality Control Assistant provides quality control and regulatory support to The Fenway Institute’s research compliance program.

Primary responsibilities include: tracking and conducting quality control audits of research protocols; maintaining quality control files and supporting error prevention; reviewing data fax and quality control queries with study coordinators to support timely resolution; assisting study teams with preparations for site activation, monitoring and auditing visits; coordinating Internal Review Board (IRB) operations and administrative matters, including operations of the monthly IRB meeting, IRB member trainings, and maintenance of IRB regulatory files; assisting with data extraction, data entry and quality checking; maintaining standard operating procedure files for TFI; supporting the TFI research compliance training program; maintaining and assisting with the development of standard operating procedure files for TFI

Additional responsibilities include: participating in monthly quality assurance assessment, regulatory audits and improvement activities; supporting staff in filing, organization data and data faxing related to quality control activities; troubleshooting inconsistencies with data and data collection; attending various department meetings for purposes of taking minutes; and completing administrative tasks such as filing, photocopying,  etc.

Requirements:

 

  • Bachelor’s Degree in related field
  • Undergraduate course work in an applicable field
  • Two years of office experience required
  • Research experience highly desirable
  • Experience with all MS Office software strongly preferred
  • Ability to handle multiple tasks and prioritize assigned duties
  • Excellent communication skills, strong attention to detail, and the ability to work independently required
  • Experience working with an ethnically, culturally and racially diverse staff preferred
  • Ability to work harmoniously with diverse groups of individuals required

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #596.

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Clinical Applications Support Specialist [Job ID #578]

The Clinical Applications Support Specialist assists with Centricity Electronic Medical Record related activities and collaborates with other departments on CPS related projects. The Clinical Applications Support Specialist ensures that both CPS and its third party software integrations remain maximally functional and secure.

Typical duties include: installing, configuring, and managing interface to connect to the Mass HIway; training staff to use the Mass HIway; maintaining and troubleshooting issues related to the Centricity Practice Solutions system;updating, maintaining and troubleshooting issues associated with third party software integrations; providing support and training to Fenway Health staff; and assisting with the design, implementation and maintenance of electronic medical record reports and third party software.

Additional duties include: creating standard operating procedures (SOPs) relating to CPS; collaborating with the Informatics group to test data integrity; and consulting with internal and external clients to gather information about program needs, functions and maintenance of project plans.

 

Requirements:

  • Minimum of Bachelor’s Degree
  • Education in related field, such as computer science, public health, medicine, mathematics, informatics, or social science
  • Experience with Electronic Medical Record (EMR) or third party softwares used with EMR.
  • Knowledge of Microsoft Business suite applications (Excel, Word, Power Point, Access)
  • Experience with cross reference files, HL-7, or  interfaces
  • Experience working with software vendors
  • Excellent communication and customer service skills
  • Strong background with Centricity Practice Solutions is preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals

Note: Applications or resumes submitted without a cover letter will not be considered. When applying for this position, please reference the job title and job ID #578. 

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Therapist [Job ID#576] 4 openings

We are seeking dynamic Master’s level clinicians to join our innovative and fast-paced multidisciplinary team as part of our newly expanded Behavioral Health services at Fenway and Fenway: South End. The full-time Staff Therapist provides direct clinical services to clients, including intake and evaluation services, short and long term individual therapy, couples therapy, and group therapy.

Additional responsibilities include: writing treatment plans; completing all required administrative tasks (such as documenting interactions with clients and preparing evaluation summaries); and collaborating with other staff by participating in clinical meetings and consultations.

Requirements:

  • Independent licensure is required (LICSW, LMHC, PsyD or Licensed PhD)
  • LICSW strongly preferred
  • Previous outpatient experience
  • Interest in or experience with LGBT issues, HIV, trauma, compulsive sexual behavior and couples therapy preferred
  • Experience with substance abuse, short-term interventions, group work, and mental health assessment and evaluation is highly desirable
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

Fenway Health is strongly committed to diversity and inclusion. We recognize the rich variety of backgrounds, experiences and points of view of a diverse staff enhances both the quality of the services we provide and the excitement and innovative spirit of our work culture.

Note: Applications or resumes submitted without a cover letter will not be considered.
When applying for this position, please reference the job title and job ID #576

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Substitute Detox Acupuncturist [Job ID # 519]

Under the supervision of the Senior Acupuncturist, the Substitute Detox Acupuncturist provides acupuncture treatments and assessment of patients during scheduled acupuncture detoxification clinics.

Typical duties include: providing an initial screening to determine contraindications to acupuncture treatment; consulting with nursing staff regarding medical screenings; and providing acupuncture treatments, adhering to acupuncture protocols.

Additional duties include providing all necessary clinical and administrative documentation; preparing the clinic for treatments and restocking supplies as needed; and maintaining acupuncture license and CEU requirements.

Please note: This is an on call position to provide coverage for the other acupuncturists’ shifts as needed. Clinics run Monday to Friday from 8-10am and 4:30-6:30pm; Saturdays from 9-11am. Availability for at least four shifts preferred.

Requirements:

  • Masters in Acupuncture or Oriental Medicine from ACAOM accredited school
  • Current MA Licensure in acupuncture
  • Excellent interpersonal and professional boundaries
  • Ability to maintain and enforce clinic policies and procedures
  • Minimum 1 year of postgraduate experience as an acupuncturist
  • NCCAOM certification preferred
  • Experience working in community acupuncture clinics preferred
  • Previous experience with substance abuse population desired

When applying for this position, please reference the job title and job ID #519

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Medical Assistant [Job ID #392]

The Medical Assistant serves as part of a multidisciplinary team in a challenging and stimulating primary care setting. The Medical Assistant provides support for medical providers and nurses by assisting with clinical and administrative tasks.

Typical duties could include, but are not limited to: taking vital signs; room stocking and inventory, performing EKG’s and point of care lab testing; phlebotomy; assisting with medical procedures; and participating in team, department, and company-wide meetings and trainings.

Note: Applications or resumes submitted without a cover letter will not be considered. No third party resumes accepted.

Requirements:

  • High School Diploma or equivalent required
  • Successful completion of a Medical Assistant Program or equivalent experience
  • Associate’s degree in Medical Assisting strongly preferred
  • Medical Assistant Certification when eligible
  • Current CPR Certification
  • A minimum of one year previous related experience in an ambulatory care setting strongly preferred
  • Strong customer service and problem solving skills
  • A calm, patient, flexible, courteous and understanding manner required
  • The ability to work both independently and within a team environment required
  • Demonstrated interest in LGBT health and commitment to community health strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference the job title and job ID #392

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Physician - Women's Health [Job ID #101]

Fenway Health is looking for outstanding primary care physicians with a specific interest in women’s health and transgender health.

The Physician will provide outpatient care five days a week. Overnight call occurs about one week out of every thirteen and also entails coverage of the practice’s hospitalized patients at Beth Israel Deaconess Medical Center during the specified call weekend.

The Physician will provide direct medical services to the full range of Fenway Health patients, including conducting exams, ordering tests, prescribing medication, formulating treatment plans and providing preventive health care advice and psychosocial screening and assessment. There may be the opportunity to supervise mid-level practitioners, medical residents and/or medical students and to contribute to community-based research initiatives.

The physician will be expected to maintain full medical licensure in MA, controlled substance licensure in MA, and a federal DEA license.

Requirements:

  • M.D. or D.O. degree
  • Current Massachusetts medical license, Massachusetts controlled substances registration, and federal DEA license
  • Board certification in internal medicine, infectious disease or family practice
  • Minimum 3 years experience in women’s health
  • An interest in LGBT health and, more specifically, women’s health and transgender health
  • Ability to work harmoniously with diverse groups of individuals
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

When applying for this position, please reference the job title and job ID #101

 

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Physician – HIV and Gay Men’s Health [Job ID #101]

Fenway Health is looking for outstanding primary care physicians with a specific interest in HIV/AIDS care, gay men’s health, and transgender health.

The Physician will provide outpatient care five days a week. Overnight call occurs about one week out of every thirteen and also entails coverage of the practice’s hospitalized patients at Beth Israel Deaconess Medical Center during the specified call weekend.

The Physician will provide direct medical services to the full range of Fenway Health patients, including conducting exams, ordering tests, prescribing medication, formulating treatment plans and providing preventive health care advice and psychosocial screening and assessment. There may be the opportunity to supervise mid-level practitioners, medical residents and/or medical students and to contribute to community-based research initiatives.

The physician will be expected to maintain full medical licensure in MA, controlled substance licensure in MA, a federal DEA license, and AAHIVM certification.

Requirements:

  • M.D. or D.O. degree
  • Current Massachusetts medical license, Massachusetts controlled substances registration, and federal DEA license
  • Board certification in internal medicine, infectious disease or family practice
  • Minimum 3 years experience in treating people living with HIV/AIDS
  • Ability to work harmoniously with diverse groups of individuals
  • An interest in LGBT health and, more specifically, HIV/AIDS care, gay men’s health, and transgender health
  • Ability to work harmoniously with diverse groups of individuals
  • Experience working in an ethnically, culturally, and racially diverse environment preferred

When applying for this position, please reference the job title and job ID #101

 

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Per-Diem Physicians, Physician Assistants, and Nurse Practitioners [Job ID #360]

We are looking for outstanding Per-Diem medical providers with a specific interest in LGBT Health and Primary Care. The medical providers are responsible for providing outpatient care on a per-diem basis and assisting with coverage of both Fenway Health’s Massachusetts DPH sponsored STD Clinic, which takes place on Wednesdays from 4-7pm, and Fenway Health’s weekend episodic care clinic, which takes place on Saturdays from 9am-1pm.

The Physicians will provide direct medical services to the full range of Fenway Health patients, including conducting exams, ordering tests, prescribing medication, formulating treatment plans and providing preventive health care advice and psychosocial screening and assessment.

Requirements:

  • MD, DO, PA, or NP degree
  • Current Massachusetts license
  • Current DEA and Massachusetts Controlled Substances Registrations
  • For Physicians: board certification in internal medicine, an internal medicine subspecialty, emergency medicine, or family practice
  • Ability to work harmoniously with diverse groups of individuals
  • Previous experience (three years or greater) in a primary care setting is highly desirable
  • Interest in LGBT healthcare is highly desirable
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference the job title and job ID #360

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Nurse Practitioner or Physician Assistant [Job ID #103]

As part of a multidisciplinary healthcare team, the Nurse Practitioner or Physician Assistant will provide general primary care to the full range of Fenway Health patients.

One of the two available positions will have a special emphasis on Men’s Health. When submitting application materials, please indicate the position(s) for which you are applying.

Requirements:

  • Appropriate Massachusetts licensure as well as Board certification
  • Minimum of 2 years of clinical experience as a Nurse Practitioner or Physician Assistant, including experience treating people living with HIV/AIDS
  • For both positions, an interest in and/or experience with community health; for the Men’s Health position, an interest in and/or experience with Men’s Health
  • Interest in LGBT health highly desirable
  • Previous experience in Primary Care highly desirable
  • The provider will be expected to maintain controlled substance licensure in MA and a federal DEA license
  • AAHIVM certification preferred
  • Experience working in an ethnically, culturally, and racially diverse environment preferred
  • Ability to work harmoniously with diverse groups of individuals required

When applying for this position, please reference Job ID #103

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